Got Questions?
We've Got Answers
Everything you need to know about ordering, shipping, returns, and more. If you don't find what you're looking for, feel free to contact us.
How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. You'll need to provide your shipping and payment details.
What payment methods do you accept?
We accept credit/debit cards (Visa, Mastercard), bank transfers, and mobile payments (M-Pesa).
How long does shipping take?
Standard delivery takes 2-5 business days. Express shipping is available at checkout for faster delivery.
What is your return policy?
You can return items within 30 days of delivery. Please see our Returns Policy for full details.
Do you ship internationally?
Currently, we ship within Kenya. International shipping will be available soon – stay tuned!
How do I track my order?
Use our Order Tracking page with your order number and email address.
Can I change or cancel my order?
You can cancel or modify your order within 1 hour of placing it. Contact us immediately for assistance.